Contact Vortalex

Contact

Questions about your order, sizing, returns, or product fit? Use the form below and our team will point you in the right direction.

Send us a message

The fastest way to reach us is by email. We typically respond within 24 hours Monday to Friday.

Customer support

We keep support simple and direct. If you reach out about sizing, orders, product usage, or returns, we’ll tell you exactly what you need to do next.

If you need help with a return or exchange, contact us before sending anything back so we can guide you through the correct process.

If you are unsure about size, send your chest measurement and weight. We will recommend the safest fit based on current customer feedback.

Most inquiries are answered within 24 hours, Monday to Friday. Weekend replies may take a little longer.